Refund policy
Return & Refund Policy – Cleanvox
At Cleanvox, we value our customers and aim to provide high-quality cleaning products. If you are not satisfied with your purchase, we are here to help.
Return Policy
We offer a 14-day return policy, which means you can request a return within 14 days of receiving your order.
To be eligible for a return:
- Item must be unused and in the same condition as received
- Item must be in original packaging
- Proof of purchase (receipt or order confirmation) is required
How to Request a Return
To start a return, please contact us:
📧 cleanvoxpk@gmail.com
📞 0303-7496699
After approval, we will provide return instructions. Items sent without prior approval will not be accepted.
Damaged or Wrong Items
Please inspect your order upon delivery. If you receive a damaged, defective, or wrong item, contact us immediately so we can resolve the issue quickly.
Non-Returnable Items
We do not accept returns on:
- Used or opened cleaning products
- Sale or discounted items
- Custom or special order products
- Items not in original condition
Refunds / Replacements
Once we receive and inspect your return:
- We will notify you of approval or rejection
- If approved, refund or replacement will be processed
Refund processing time may vary depending on payment method.
Exchanges
Fastest option:
- Return eligible item
- Place a new order after approval
Contact Information
📍 234 - Satellite Town, Mandi Burewala, Punjab 61010, Pakistan
📧 cleanvoxpk@gmail.com
📞 0303-7496699
Cleanvox – Clean Today, Better Tomorrow.